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Karuna
Hospital
D-62, Dilshad Colony,
Dilshad Garden
New Delhi - 110095
Phone:- 9873753999, 9873754555
email:- info@karunahospital.com
website:- karunahospital.com

.       1.         ANMOL
2.       APOLLO MUNICH HEALTH CINSURANCE COMPANY LTD
3.       BAJAJ ALLIANZ INSURANCE COMPANY
4.       BHARTI AXA GENERAL INSURANCE
5.       CHOLA MS (CHOLAMANDALAM)
6.       CIGNA TTK
7.       DEDICATED HEALTH SERVICES TPA
8.       E-MEDITEK
9.       EAST WEST ASSIST TPA
10.   ERICSON TPA
11.   FHPL
12.   FOCUS HEALTH SERVICES TPA PVT. LTD.
13.   FUTURE GENERALI INDIA INSURANCE COMPANY LIMITED
14.   GENINS INDIA TPA LTD.
15.   GHPL (GOOD HEALTH PLANE) TPA
16.   HDFC ERGO GENERAL INSURANCE COMPANY LIMITED
17.   HEALTH INDIA TPA
18.   HERITAGE HEALTH TPA
19.   HERITAGE INDIA TPA
20.   ICICI LOMBARD HEALTH CARE
21.   IFFCO - TOKIO GENERAL INSURANCE CO. LTD
22.   L & T INSURANCE
23.   MAX BUPA
24.   MDINDIA HEALTHCARE SERVICES (TPA) P.V.T. LTD.
25.   MED SAVE TPA
26.   MEDI ASSIST
27.   MEDI CARE
28.   PARAMOUNT HEALTH SERVICES (TPA) PRIVATE LIMITED
29.   RELIANCE GICL
30.   RELIGARE
31.   ROYAL SUNDARAM
32.   SAFEWAY TPA SERVICE PVT. LTD
33.   STAR HEALTH & ALLIED INSURANCE COMPANY LTD.
34.   TATA AIG INSURANCE
35.   UNITED HEALTH CARE PAREKH TPA PRIVATE LIMITED
36.   UNIVERSAL MEDI AID
37.   VIDAL HEALTH TPA SER. LTD. (TTK)
38.   VIPUL MEDCORP TPA PVT. LTD.


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FAQs

Before you arrive:

Admission Testing

Some patients will require testing before checking into the hospital. Your physician will provide you with the required information.

What To Bring

We recommend that you bring very few personal items with you to the hospital. All that you will really need are:

     Pyjamas or a nightgown, robe, slippers and

     Toiletry articles

     Comprehensive insurance information, including:

?                             insurance cards

?                             preauthorisation

?                             any other documentation required by your insurer

     A small amount of cash to purchase daily newspapers or sundry items and to pay any out-of-pocket expenses such as co-payments and deductibles.

If you have any questions, please contact your attending physician, the administration office (# Ext no.39 ),or reception.

About your stay:-

Rooms

Karuna Hospital offers four types of rooms: general ward,  semi-private (two beds), private and luxury. Bed assignments are based upon availability and choice.

We cannot guarantee that your request will be met when you arrive. However, we will do everything possible to arrange your requested accommodation during your stay.

Your hospital bed is equipped with controls to regulate its height and to raise and lower the head and feet positions. Because your medical condition can affect your balance and mobility, side rails may be temporarily placed in the "up" position.

Please do not try to get out of bed by yourself if the rails are elevated or if your physician has requested you remain in bed. Once your physician has approved that you may leave your bed, please ask for help in getting in or out of bed if you are weak or unsteady on your feet.

A nurse call button is located at your bedside. Simply push this button when you need assistance and a member of your nursing team will come to your room or respond through the intercom at the nurses' station.

You may be transferred from one room to another or from one floor to another. This may occur because of your medical needs, to accommodate another patient's medical needs, or upon your personal request. Such moves will be handled as efficiently and conveniently as possible for you.

Meals

Karuna Hospital provides free food service to all patients admitted under it's care through its dedicated kitchen. The catering service is supervised by a catering expert and proper hygiene and cleanliness is maintained during the preparation as well as delivery of food to your bedside. Only vegetarian food is provided.

The meals provided includes breakfast, lunch, evening snacks and dinner.

Family members may also order food from kitchen.

A 24 hour canteen is also provided for the service of patients and visitors need with a varied menu providing access to take away meals and beverages.

Patient Relations

Please feel free to contact the administrative office near front office ,who is available to help you and your family resolve any concerns and problems related to your care, explain hospital policies and procedures, and answer questions you may have. If you require assistance at any time, call Ext. 42468 .

Leaving Your Room

The nursing staff must know where you are at all times. Do not leave your room without notifying a member of your unit's nursing staff. If you require tests or procedures that are administered in another location, you will be accompanied by a hospital staff member.

No Smoking

Karuna Hospital is a no smoking facility. Smoking is prohibited by staff, patients and visitors in all areas of the hospital including terraces, foyers and under canopies.

Lost and Found

If you have lost a personal item, please notify the hospital's Security Department as soon as possible.

Checking out time and Checklist

Checking out time is 12 PM. Before you leave the hospital, we remind you to:

     Talk with your physician and nurse regarding medications, follow-up appointments and other guidelines related to your recovery

     Obtain any written instructions or prescriptions you will need

     Check closets, drawers and other storage areas for your belongings

Billing:-

Your hospital bill will reflect all of the Hospital services you received during your stay. Charges fall into two categories:

     A basic daily rate, which includes your room, meals, nursing care, and housekeeping

     Charges for special services or procedures, such as operating room, recovery room, and/or items your doctor orders for you, such as X-rays or laboratory tests

 you may receive bills for various professional services related to diagnosing and interpreting test results. These include pathologists, radiologists, and other specialists services. If you have questions about their bills, please contact the hospital administrator.

Self paying patients will be asked for a deposit equal to the estimated charges of similar procedures and diagnoses.

Insurance:

All insured patients should familiarise themselves with the terms of their insurance coverage, including commercial insurance carriers, HMOs, Medicare, and Medicaid. This will help you understand which Hospital services are covered and what your responsibilities are, if any. You should also bring copies of your insurance cards. The Hospital is responsible for submitting bills to your insurance company for Hospital services and will do everything it can to expedite your claim. You may receive a bill from the Hospital for any deductible/copay/coinsurance or non-covered items, as indicated on the explanation of benefits received from your insurance company.

Methods of Payment:- The hospital accepts cash, as well as all  major Credit Cards/ Debit Cards unto your approved credit limit. The patient is responsible for any difference between the omit of credit and the amount owed to the hospital.

 

 


 
 
 
 

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